{"id":247,"date":"2026-05-19T09:05:33","date_gmt":"2026-05-19T09:05:33","guid":{"rendered":"https:\/\/dev-playqr.ch\/?page_id=247"},"modified":"2026-06-03T12:04:08","modified_gmt":"2026-06-03T12:04:08","slug":"politica-sulla-privacy","status":"publish","type":"page","link":"https:\/\/playqr.ch\/it\/politique-de-confidentialite\/","title":{"rendered":"Informativa sulla privacy"},"content":{"rendered":"\n[et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.27.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.27.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.27.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_code _builder_version=\u00a0\u00bb4.27.5&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb]<section style=\"max-width: 920px; margin: 0 auto; padding: 28px 16px;\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <h1 style=\"margin:0 0 10px 0;\">Politique de confidentialit\u00e9<\/h1><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <pee style=\"margin:0 0 18px 0; color:#555;\"><!-- [et_pb_line_break_holder] -->    Derni\u00e8re mise \u00e0 jour : 23\/02\/2026<!-- [et_pb_line_break_holder] -->  <\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <hr style=\"border:0; border-top:1px solid #eee; margin:18px 0;\" \/><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <h2>1. Responsable du traitement<\/h2><!-- [et_pb_line_break_holder] -->  <pee>Le responsable du traitement des donn\u00e9es est :<\/pee><!-- [et_pb_line_break_holder] -->  <pee><!-- [et_pb_line_break_holder] -->    <strong>Fasoletti Patrick \u2013 PlayQR<\/strong><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->    Rte sur le Pont 2B<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->    1055 Froideville<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->    Suisse<!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] -->    Email : <a href=\"mailto:play-qr@pqr.ch\">play-qr@pqr.ch<\/a><!-- [et_pb_line_break_holder] -->  <\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <h2>2. Donn\u00e9es collect\u00e9es<\/h2><!-- [et_pb_line_break_holder] -->  <pee>Dans le cadre de l\u2019utilisation du service PlayQR, les donn\u00e9es suivantes peuvent \u00eatre collect\u00e9es :<\/pee><!-- [et_pb_line_break_holder] -->  <ul><!-- [et_pb_line_break_holder] -->    <li>Nom<\/li><!-- [et_pb_line_break_holder] -->    <li>Pr\u00e9nom<\/li><!-- [et_pb_line_break_holder] -->    <li>Adresse<\/li><!-- [et_pb_line_break_holder] -->    <li>Adresse email<\/li><!-- [et_pb_line_break_holder] -->    <li>Donn\u00e9es li\u00e9es aux abonnements et \u00e0 la facturation<\/li><!-- [et_pb_line_break_holder] -->    <li>Donn\u00e9es techniques (adresse IP, type de navigateur, logs de connexion)<\/li><!-- [et_pb_line_break_holder] -->  <\/ul><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <h2>3. Finalit\u00e9 du traitement<\/h2><!-- [et_pb_line_break_holder] -->  <pee>Les donn\u00e9es sont collect\u00e9es afin de :<\/pee><!-- [et_pb_line_break_holder] -->  <ul><!-- [et_pb_line_break_holder] -->    <li>Cr\u00e9er et g\u00e9rer les comptes utilisateurs<\/li><!-- [et_pb_line_break_holder] -->    <li>Fournir les services PlayQR (QR dynamiques et Business Cards)<\/li><!-- [et_pb_line_break_holder] -->    <li>G\u00e9rer la facturation et les abonnements<\/li><!-- [et_pb_line_break_holder] -->    <li>R\u00e9pondre aux demandes de support<\/li><!-- [et_pb_line_break_holder] -->    <li>Respecter les obligations l\u00e9gales<\/li><!-- [et_pb_line_break_holder] -->    <li>Assurer la s\u00e9curit\u00e9 et pr\u00e9venir les abus (ex. anti-bot \/ scan massif)<\/li><!-- [et_pb_line_break_holder] -->  <\/ul><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <h2>4. Base l\u00e9gale<\/h2><!-- [et_pb_line_break_holder] -->  <pee>Le traitement des donn\u00e9es repose sur :<\/pee><!-- [et_pb_line_break_holder] -->  <ul><!-- [et_pb_line_break_holder] -->    <li>L\u2019ex\u00e9cution du contrat (fourniture du service)<\/li><!-- [et_pb_line_break_holder] -->    <li>Le respect d\u2019obligations l\u00e9gales<\/li><!-- [et_pb_line_break_holder] -->    <li>L\u2019int\u00e9r\u00eat l\u00e9gitime de PlayQR (s\u00e9curit\u00e9, pr\u00e9vention des abus, support)<\/li><!-- [et_pb_line_break_holder] -->  <\/ul><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <h2>5. H\u00e9bergement des donn\u00e9es<\/h2><!-- [et_pb_line_break_holder] -->  <pee>Les donn\u00e9es sont h\u00e9berg\u00e9es en Suisse aupr\u00e8s d\u2019Infomaniak.<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <h2>6. Dur\u00e9e de conservation<\/h2><!-- [et_pb_line_break_holder] -->  <pee>Les donn\u00e9es sont conserv\u00e9es :<\/pee><!-- [et_pb_line_break_holder] -->  <ul><!-- [et_pb_line_break_holder] -->    <li>Pendant toute la dur\u00e9e de la relation contractuelle<\/li><!-- [et_pb_line_break_holder] -->    <li>Jusqu\u2019\u00e0 deux (2) mois apr\u00e8s la fin de l\u2019abonnement ou de la p\u00e9riode d\u2019essai<\/li><!-- [et_pb_line_break_holder] -->    <li>Plus longtemps si une obligation l\u00e9gale l\u2019impose<\/li><!-- [et_pb_line_break_holder] -->  <\/ul><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <h2>7. Partage des donn\u00e9es<\/h2><!-- [et_pb_line_break_holder] -->  <pee><!-- [et_pb_line_break_holder] -->    Les donn\u00e9es ne sont ni vendues ni lou\u00e9es \u00e0 des tiers.<!-- [et_pb_line_break_holder] -->    Elles peuvent \u00eatre transmises \u00e0 des prestataires techniques strictement n\u00e9cessaires<!-- [et_pb_line_break_holder] -->    au fonctionnement du service (h\u00e9bergement, paiement en ligne, support).<!-- [et_pb_line_break_holder] -->  <\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <h2>7 bis. Sous-traitants \/ Prestataires<\/h2><!-- [et_pb_line_break_holder] -->  <pee><!-- [et_pb_line_break_holder] -->    PlayQR peut recourir \u00e0 des prestataires techniques agissant en qualit\u00e9 de sous-traitants,<!-- [et_pb_line_break_holder] -->    uniquement dans la mesure n\u00e9cessaire au fonctionnement du service.<!-- [et_pb_line_break_holder] -->  <\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <h3>Support et chat en ligne (Tawk.to)<\/h3><!-- [et_pb_line_break_holder] -->  <pee><!-- [et_pb_line_break_holder] -->    Nous utilisons le service <strong>Tawk.to<\/strong> afin de proposer un support client via chat en ligne.<!-- [et_pb_line_break_holder] -->    Lors d\u2019une conversation, certaines informations peuvent \u00eatre trait\u00e9es, telles que :<!-- [et_pb_line_break_holder] -->    <strong>le contenu des messages<\/strong>, des <strong>donn\u00e9es techniques<\/strong> (ex. adresse IP, navigateur),<!-- [et_pb_line_break_holder] -->    et, si l\u2019utilisateur les communique, des <strong>donn\u00e9es d\u2019identification<\/strong> (nom, email).<!-- [et_pb_line_break_holder] -->  <\/pee><!-- [et_pb_line_break_holder] -->  <pee><!-- [et_pb_line_break_holder] -->    Ce traitement est effectu\u00e9 pour r\u00e9pondre aux demandes de support et assurer la qualit\u00e9 du service.<!-- [et_pb_line_break_holder] -->  <\/pee><!-- [et_pb_line_break_holder] -->  <pee><!-- [et_pb_line_break_holder] -->    Pour plus d\u2019informations, vous pouvez consulter la politique de confidentialit\u00e9 de Tawk.to :<!-- [et_pb_line_break_holder] -->    <a href=\"https:\/\/www.tawk.to\/privacy-policy\/\" target=\"_blank\" rel=\"noopener noreferrer\"><!-- [et_pb_line_break_holder] -->      https:\/\/www.tawk.to\/privacy-policy\/<!-- [et_pb_line_break_holder] -->    <\/a><!-- [et_pb_line_break_holder] -->  <\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <h2>8. S\u00e9curit\u00e9<\/h2><!-- [et_pb_line_break_holder] -->  <pee><!-- [et_pb_line_break_holder] -->    PlayQR met en \u0153uvre des mesures techniques et organisationnelles appropri\u00e9es<!-- [et_pb_line_break_holder] -->    afin de prot\u00e9ger les donn\u00e9es personnelles contre tout acc\u00e8s non autoris\u00e9,<!-- [et_pb_line_break_holder] -->    perte, divulgation ou alt\u00e9ration.<!-- [et_pb_line_break_holder] -->  <\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <h2>9. Droits des utilisateurs<\/h2><!-- [et_pb_line_break_holder] -->  <pee><!-- [et_pb_line_break_holder] -->    Conform\u00e9ment au droit suisse sur la protection des donn\u00e9es (nLPD) et,<!-- [et_pb_line_break_holder] -->    lorsque applicable, au RGPD europ\u00e9en, l\u2019utilisateur dispose des droits suivants :<!-- [et_pb_line_break_holder] -->  <\/pee><!-- [et_pb_line_break_holder] -->  <ul><!-- [et_pb_line_break_holder] -->    <li>Droit d\u2019acc\u00e8s<\/li><!-- [et_pb_line_break_holder] -->    <li>Droit de rectification<\/li><!-- [et_pb_line_break_holder] -->    <li>Droit de suppression<\/li><!-- [et_pb_line_break_holder] -->    <li>Droit de limitation du traitement<\/li><!-- [et_pb_line_break_holder] -->  <\/ul><!-- [et_pb_line_break_holder] -->  <pee><!-- [et_pb_line_break_holder] -->    Toute demande peut \u00eatre adress\u00e9e \u00e0 :<!-- [et_pb_line_break_holder] -->    <a href=\"mailto:play-qr@pqr.ch\">play-qr@pqr.ch<\/a><!-- [et_pb_line_break_holder] -->  <\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <h2>10. Cookies<\/h2><!-- [et_pb_line_break_holder] -->  <pee><!-- [et_pb_line_break_holder] -->    Le site peut utiliser des cookies et\/ou technologies similaires n\u00e9cessaires au fonctionnement<!-- [et_pb_line_break_holder] -->    technique du service (connexion, s\u00e9curit\u00e9, session utilisateur) ainsi que pour permettre le<!-- [et_pb_line_break_holder] -->    fonctionnement du chat en ligne.<!-- [et_pb_line_break_holder] -->  <\/pee><!-- [et_pb_line_break_holder] -->  <pee><!-- [et_pb_line_break_holder] -->    Le chat en ligne est fourni via <strong>Tawk.to<\/strong>, qui peut d\u00e9poser des cookies\/identifiants techniques<!-- [et_pb_line_break_holder] -->    afin d\u2019assurer la continuit\u00e9 de la session de chat et le bon fonctionnement du service de support.<!-- [et_pb_line_break_holder] -->  <\/pee><!-- [et_pb_line_break_holder] -->  <pee><!-- [et_pb_line_break_holder] -->    Aucun cookie publicitaire tiers n\u2019est utilis\u00e9 sans consentement explicite.<!-- [et_pb_line_break_holder] -->  <\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->  <h2>11. Modification de la politique<\/h2><!-- [et_pb_line_break_holder] -->  <pee><!-- [et_pb_line_break_holder] -->    PlayQR se r\u00e9serve le droit de modifier la pr\u00e9sente politique de confidentialit\u00e9.<!-- [et_pb_line_break_holder] -->    La version applicable est celle publi\u00e9e sur le site au moment de l\u2019utilisation du service.<!-- [et_pb_line_break_holder] -->  <\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/section>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-247","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/playqr.ch\/it\/wp-json\/wp\/v2\/pages\/247","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/playqr.ch\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/playqr.ch\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/playqr.ch\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/playqr.ch\/it\/wp-json\/wp\/v2\/comments?post=247"}],"version-history":[{"count":3,"href":"https:\/\/playqr.ch\/it\/wp-json\/wp\/v2\/pages\/247\/revisions"}],"predecessor-version":[{"id":250,"href":"https:\/\/playqr.ch\/it\/wp-json\/wp\/v2\/pages\/247\/revisions\/250"}],"wp:attachment":[{"href":"https:\/\/playqr.ch\/it\/wp-json\/wp\/v2\/media?parent=247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}